App support
Include app name, version, device, operating-system version, steps to reproduce, and exact error text.
JPott Studios
Contact
Reach the right place for app support, privacy, deletion, accessibility, or legal questions.
This static page does not contain a web form and does not collect information by itself. If you email, your email provider and JPott Studios’ email provider process the message under their own terms.
Choose a subject
Privacy
Include the app and optional account email, if one exists. Do not send passwords, private content, or encryption keys.
Account deletion
Try the in-app deletion steps first. Include the app and account email, but no password.
Accessibility
Describe the app, screen, assistive technology, text size, and what prevented completion.
Legal
Identify the app and the policy or terms section involved.
Billing
Start a purchase-support email
Do not email full payment details. Refund decisions and subscription cancellation are handled by Apple or Google.
Send information safely
Do not send account passwords, sync passphrases, pairing codes, full journal entries, intimate answers, private recordings, or unredacted store receipts. A screenshot should be cropped or redacted only enough to remove personal content while preserving the error and app context.
No response-time guarantee is made. If you are in danger or need urgent medical, mental-health, or emergency assistance, contact an appropriate local emergency or crisis service; app support is not an emergency service.